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Shipping policy

Ridge N Threads – Shipping Policy

At Ridge N Threads, we take pride in delivering premium handmade leather products across Pakistan with care and reliability. Please review our shipping policy below:


1. Shipping Methods

We currently offer two convenient shipping methods:

  • Cash on Delivery (COD): Pay for your order at the time of delivery.

  • Advance Payment: Pay securely in advance via bank transfer, Easypaisa, JazzCash, or other merchant-approved payment methods.


2. Shipping Coverage

  • We deliver to all major cities and towns across Pakistan.

  • Remote or out-of-service areas may require additional delivery time.


3. Shipping Charges

  • Standard Delivery: A flat shipping fee (based on order size/weight) will be applied at checkout.

  • Free Shipping: Occasionally offered during promotions or on orders above a specific amount.


4. Delivery Timeline

  • Standard Orders: 3–7 business days within Pakistan (depending on destination).

  • Custom/Personalized Orders: May take additional processing time (7–12 business days) before dispatch.


5. Order Processing

  • Orders are processed within 24–48 hours after confirmation.

  • Advance payment orders are dispatched once payment is verified.

  • For COD orders, our team may contact you to reconfirm before dispatch.


6. Tracking & Support

  • A tracking number will be provided once your order is shipped.

  • For any shipping-related queries, please contact our customer support at:
    WhatsApp: +92 340 5777732
    Email: support@ridgenthreads.com


7. Important Notes

  • Customers are responsible for providing accurate shipping details.

  • In case of refusal or failed COD delivery, Ridge N Threads reserves the right to decline future COD orders.

  • Delivery delays may occur due to unforeseen circumstances (weather, courier issues, holidays).